Testimonials

Douglas Pine
Douglas Pine
19:05 07 Jan 20
100% AWSOME! Having used them for nearly 15 years, every time, they get better. My son just bought a top spec gaming PC. They listened and made him feel comfortable during the consultation process, noting all of his requirements. And in 24hours (!) they built him a pc to make his friends a tad jealous. 100% recommended. 100% of the time. Great service, great prices and great people! Cheers chaps.
Vanessa Busfield
Vanessa Busfield
13:03 16 Dec 19
What super, punctual, helpful and friendly service! On the phone first - all booked and went exactly as planned! And then, James came and helped set up my new wifi printer - I am thrilled! I was also able to trade in my old laptop. I can highly recommend them. Thank you very much.
Kathryn Elizabeth Thorn
Kathryn Elizabeth Thorn
19:24 12 Dec 19
First time ever using a service like this & I’m so glad I chose 19 computing, really happy with my experience here. Friendly and knowledgable colleagues, really decent prices & phone was fixed perfectly. Would recommend to anyone!
Jake Mendes
Jake Mendes
13:39 30 Nov 19
5 Star Service is an understatement, I was having a specialist Custom PC built for professional grade editing and gaming so needless to say quite a technical and intricate project. Along the whole process 19 Computing kept me in the loop of how the pc was progressing and even though I say "along the process" the team worked VERY quickly to such an amazing standard. Having something so bespoke built is something you feel is more of an experience rather than just a general purchase and i couldn't say that it could have came out looking any better , The prices were very affordable, that even students would see them as reasonable compared to the high prices i was expecting to pay and quoted from other places... so it doesn't really get much better . Thanks James and 19 Computing for the amazing build !
Chris Aldridge
Chris Aldridge
15:06 19 Nov 19
Awesome service had a failed fan on a processor, Russ went through all his spares and sadly couldn’t find the same so he took the fan apart and managed to service and save it!! Pc working great now!! Can’t recommend these guys enough! Will be back again! Thank you so much
Rahib Muradov
Rahib Muradov
21:17 16 Nov 19
Got my laptop back today, and the guys did a great job. Apart from this, before I go there, I called several laptop repair shops, all of them just told me "bring here, lets check" even if I told how the problem happened, but only 19 Computing told me some troubleshooting steps on the phone to solve the issue. Highly recommended, and would give more than 5 stars if I could 🙂
Alan E
Alan E
18:26 14 Nov 19
I have been a customer of 19 Computing virtually since it's inception and my confidence in the competence and reliability of the firm is complete. I have had new computers, many upgrades and both shop and home servicing, always a job well done. My computer has been continually kept up to date and my enquiries as to whether I should consider another upgrade most often met with the assurance that there was no need, very re-assuring. James most recent contact was to ensure that I was aware of the impending ending of support for Windows 7. This was the prompt I needed and he promptly did the necessary this week, thanks again James. I highly recommend 19 Computing.
Ian Glendenning
Ian Glendenning
22:25 13 Nov 19
Although I live 110 miles away in Gloucester, I was recommended to try James at 19 Computing to specify and build a rather special desk top PC that I wanted (to cope with the demands of video editing). That was 10 years ago and the beast he built for me still works beautifully. However, with Microsoft stopping Windows 7 support, it was time (and an opportunity) to update everything to current standards and, naturally, I went back to 19 Computing to see what they would suggest. James helped me identify the best components over the course of a few days of e:mail and phone exchanges and I agreed a spec with him this Sunday, 10th November. Today, just three working days later, the built machine is already on its way to me – and I know it will be great. I cannot think of any example of a better, faster and more personal service in any area of business than I have experienced with 19 Computing. 5 stars hardly seems enough.
Tomasz Broszko
Tomasz Broszko
11:32 13 Nov 19
After initial bad experience they did their best to compensate for that mistake. Service was done quickly and the issue was gone. If they promise not to forget things, I will start to recommend them.
Spodey Hemmings
Spodey Hemmings
23:32 07 Nov 19
AVOID, WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED, laptop wasn't working wanted it diagnosed, 3days later had a text saying computer was done ready for collection? Phoned the store and asked what's was up with it and said plug from the screen had came lose so we have sorted it and it will be a £50 charge?. I then poped into store and asked why they had repaired computer with out my concent, I only wanted the laptop diagnosed, then I would of decided if I wanted it done, they failed to see the point and then said to me if I wasn't going to pay they will be keeping the computer and I'll have to wait till they undone the work to the laptop????? I then got really angry, and owner got into my face (mistake) what a complete joke, customer training is needed.
Kate Preston
Kate Preston
10:29 01 Nov 19
Helped me with my email setup. Recommended.
Nicole Ben
Nicole Ben
11:24 04 Oct 19
This guys are the best in Portsmouth, and believe me am never given any laptop or desktop of my to any other guys expect this bloody genius in Portsmouth
Michael Canares
Michael Canares
12:32 01 Oct 19
Very helpful and knowledgeable people very high recommendation if you need any repairs and or support as well as hardware
Joshua Lawrence
Joshua Lawrence
16:26 05 Sep 19
Incredibly helpful and friendly staff, would definitely recommend!
Alan Wilde
Alan Wilde
11:13 02 Jul 19
Visited me to setup new iPhone at home. Very happy with the service and would recommend them
Roger Hancock
Roger Hancock
04:57 08 Jun 19
Aleays an excellent service and very knowledgable - I seem to have any number of IT problems but James always has an answer. Speedy response too is vital
Jonathan Roger Harrison
Jonathan Roger Harrison
11:09 03 Jun 19
Happy with service and levels of response. Would highly recommend
ann scott
ann scott
10:41 30 May 19
My visit today was very successful. The staff were extremely helpful with my pc problems. I was recommended to use this company and this was my second visit. I will most certainly recommend them and return again in the future. Since that visit, I have occasion to visit again. Have not changed my view.- Once again very very helpful.
ann scott
ann scott
11:53 22 May 19
My visit today was very successful. The staff were extremely helpful with my pc problems. I was recommended to use this company and this was my second visit. I will most certainly recommend them and return again in the future.
Ray Joell
Ray Joell
19:51 14 May 19
setup my new iPhone for me. Very happy and would recommend to others
Paul Ridoutt
Paul Ridoutt
14:49 13 May 19
Returning customer customer - always very happy with service - recently purchased a lap top had a few minor issues - no problems in changing machine - will continue to use 19 Computing without doubt.
John Lowdell
John Lowdell
15:51 26 Apr 19
Very helpful staff, nothing to much trouble, repaired an aging IPAD fitting a new screen in no time at all. Helped me subsequently fitting a new cover and tempered screen . Item looks as good as new! Thankyou chaps
Glen Philpott
Glen Philpott
10:22 25 Apr 19
Visited to setup imac and printer. Happy with the service and would recommend them.
Mark Smith
Mark Smith
17:20 15 Apr 19
Thought I needed a new screen for iPad Mini but very professional staff simply removed my cracked screen protector!! Didn’t charge me anything when there was a clear opportunity to do so. Great business scruples!!
john lee
john lee
09:23 15 Mar 19
James always comes to the rescue whenever i need assistance. Have used their callout service for many years now and would not go anywhere else. James was recommended to me by a friend about 15 years ago and have used 19 computing ever since.
Dunstan Akanchise
Dunstan Akanchise
17:18 14 Mar 19
I will recommend anyone to come here, if they needed their gadgets fixed in time and well good.
صالح الرحبي
صالح الرحبي
16:32 13 Mar 19
Happy with the service. They helped me load Microsoft Office and Grammarly on to my laptop. Would recommend them to others.
Sean Winkle
Sean Winkle
13:38 07 Mar 19
Popped in to buy something. Got talked out of it and given great advice instead. Brilliant! Many thanks guys!
Nicole Manic
Nicole Manic
13:34 05 Mar 19
Fast, friendly and got my mac book back up and running! A1*
Alina Ghircoias
Alina Ghircoias
17:57 13 Feb 19
Worst experience ever! I will advise you to go somewhere else to fix your laptop, otherwise probably you will regret as I do. I went to them to fix my laptop because of liquid drop on it. I told them that I want to fix it if the cost will be under £100. After 7 days they called me saying "good news, nothing major is broken, needs just a ultrasound cleaning £95". I agree. After I got it back and start use it, my laptop shouted down suddenly. I took it back and they said needs a new hardware, which will cost around £90. I decided to buy my self a new hardware and change it. After doing this, my laptop continue with the same problem, shouted down suddenly. So I went back to them for the 3th time. This time they said needs a new motherboard. Really?? So nothing major affected???!!! What a lovely strategy to get more money from the customer poket! Although I spoke with the manager about my disappointment of spending a lot more than £100 I end up with a broken laptop and a refusal of giving me a partial refund for the work they HAVE NOT DONE to fix my laptop. They charged me £40 for a ultrasound cleaning, £35 labour and £20 component repair (again LABOUR)!!
Esmond Wyatt
Esmond Wyatt
10:07 08 Feb 19
James visited me to set my printer up. Went above and beyond expectations as also set my mobile phone up to print directly too which was also a great added bonus. I have used them a few times now and wouldn't go anywhere else, and highly recommend them to others.
Albert Burbidge
Albert Burbidge
11:07 24 Jan 19
James visited me onsite to setup my email on my macbook pro and also setup mouse for me. Excellent service
George Garton
George Garton
15:20 24 Dec 18
Geat friendley staff that helped me find what i needed even threw in a free usb drive for xmas
Roy Senkali
Roy Senkali
15:29 20 Dec 18
very quick and friendly. Got my laptop sorted, also very cheap would recommend to people with old Macbooks
vinay becshea
vinay becshea
17:04 12 Dec 18
Very professional, courteous and accommodating to my needs. Good service and a very reasonable price on my i-mac repair. I high;y recommend .
Sam Tinney
Sam Tinney
15:51 08 Nov 18
The staff were exceptional helping to get us set up in double quick time to meet our schedule and continuing to help us over the telephone until we got our new system up and running perfectly. We recommend them highly.
Richard Brockbank
Richard Brockbank
16:31 12 Oct 18
Have used them for many years and always had top quality service. Fixed for free my laptops small issue whilst I was in the shop collecting another new laptop at the same time. I have recommended them to others and will continue to do so.
Tony
Tony
20:16 22 Jul 18
Took my desktop in with "blue screen of death" after reading positive reviews and they lived up to them. Russ took my machine in and after only two hours he rang me to say my PC was fixed. Thank you Russ, great service! Nice to deal with people who actually look at your machine rather than a larger "branded" outfit who just send your machine away to a remote centre. Friendly service too. Would recommend.
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